Privacy Policy

Janseva Labs values your privacy and recognizes the importance of maintaining the same. This Privacy Policy describes our policies and procedures for collecting, using, and disclosing your information when you use our website&pos;s services. This policy applies to the current and former visitors of our website and makes you privy to your privacy rights and how the law protects you.

We use your personal data to provide you with the requested service as well as improve our services. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined as under. The following definitions must have the same meaning whether they are written in the singular or plural.

Definitions

Account: means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement): refers to Janseva Lab Pvt Ltd, 5, Opp ICICI Bank, 5, Vasant House, 3rd Floor, Ganganagar, Bengaluru-560032.
Cookies: are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country: refers to Karnataka, India.
Device: means any device that can access the Service such as a computer, a cell phone or a digital tablet or any other electronic medium through which this website can be accessed.
Personal Data: any information that relates to an identified or identifiable individual.
Service: refers to the Website.
Service Provider: any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
SPDI (Sensitive Personal Data or Information): This information includes health information we receive from you, such as information or records relating to your medical or health history, health status, laboratory testing results, and medication prescribed by a Medical Practitioner, dosage details such as frequency of dosage, alternative medication, medicines ordered by you through the Platform, diagnostic results, other health-related information, and any other information inferred therefrom.
Usage Data: refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: refers to text files that contain tiny pieces of data for instance a login and password and are used to identify your machine when you&pos;re connected to a network. HTTP cookies are a particular type of cookie that are used to identify specific users and enhance web browsing. The server creates data in a cookie as soon as you connect. An ID that really is specific to you and your computer is utilized to recognize this data.
Website: refers to Janseva, accessible from jansevalabs.com
You: mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information Collected and Use of Your Personal Information

Types of Data Collected

Personal Data

Contact Information: While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to - Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, Usage Data, IP Address.
Service-Related Information: We may also collect information required for providing Services to you on the Platform including, items placed in the cart, including but not limited to consultancy services/ training/laboratory tests/laboratory solutions /pharmaceutical or any other services provided on the website. You are given the choice to opt out of providing certain information, which consequently will preclude you from availing the benefit of certain features offered.
Personal Information: We may also collect SPDI when You use Our Service(s) on the Platform.
Payment and Billing Information: We may also collect payment information such as your billing name, billing and shipping address, and payment address. By using the Service, you consent to the recording, storage, and disclosure of such communications You send or receive for these purposes.
Other Information: We may also store and process prescriptions, lab test report and may retain such material for our records for the duration of you availing the Services or for any such period required or permitted under applicable law.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device&pos;s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies to track the activity on Our Service and store the requisite information. The particular cookies used for this purpose include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. The browser settings can be curated to refuse all cookies or provide indications when a cookie is being sent. However, if Cookies are not accepted by the user, certain parts of Our Service may become inaccessible. Therefore, unless there is an explicit change in the browser settings to refuse all cookies, the website will use Cookies to ensure smooth facilitation of the Service to You.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information related to the use and deletion of Flash Cookies, please refer to the following link: Where can I change the settings for disabling, or deleting local shared objects?

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies*: What Are Cookies?

Please note that We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These Cookies enable the provision of services available through the Website as well as access some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid having to re-enter your preferences every time You use the Website.

For more information about the cookies, we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the usage of our Service.
To manage your account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application&pos;s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with updates: To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.
For improving our products and services: We use your information to customize your experience with us and also to make the website and products better, and curated to customer preferences.
For security purposes: We may use information to protect our company, our customers, or our websites.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service and to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our Affiliates, in which case we will require those Affiliates to honor this Privacy Policy as well. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our third-party business partners to offer You certain products, services, or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose beyond this Privacy Policy, however, the same shall be done only with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as its necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company&pos;s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will duly provide notice before Your Personal Data is transferred and subjected to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, however, no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable and legally sound means to protect Your Personal Data, absolute security is not guaranteed.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

Google Places

Google Places is a service that returns information about places using HTTP requests. It is operated by Google. Google Places service may collect information from You and from Your Device for security purposes.

The information gathered by Google Places is held in accordance with the Privacy Policy of Google which can be accessed at: https://www.google.com/intl/en/policies/privacy/

Children&pos;s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will ensure to take steps to delete that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent&pos;s consent before We collect and use that information. Links to partner Websites - Medihelps.in

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party&pos;s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Every time the privacy policy is updated, we sent a notification to our users, furthermore, you may also review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We update the "Last updated" date at the top of this Privacy Policy.

Jurisdiction

If you choose to visit the website, Your visit and any dispute over privacy is subject to this Policy and the website&pos;s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India The Information Technology Act, 2000

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]