Frequently asked questions

What are the payment methods available?

Where are samples processed?

How do I know what the sample is related to the particular test, how do I know if there are any prerequisites?

Is the individual who arrives for the home sample collection qualified/certified?

How can I take a service from Jansevalabs?

How do I download the reports online?

Should I let my doctor know if I take any medications?

Why do I need to fast before some tests?

How do I get my results?

Are my results confidential?

Do I need an appointment?